Shipping

Half Phase ships worldwide, and all orders take 1-2 working days to process before we ship out your item(s). Kindly provide us with accurate information to avoid any issues with the delivery as delivery costs are non-refundable.


Local Shipping

Local parcels are mailed using Smartpac (Standard Courier Shipping) or Registered Articles (if parcel exceeds Smartpac dimensions) by Singpost at a flat rate of $4.00. For local orders $60.00 and above, free Standard Courier Shipping is applicable.
You may track your parcel on Singpost's website here.

Singpost delivers only within the main island of the Republic of Singapore (including Sentosa and Jurong Island but excluding other off-shore islands).
Smartpac parcels are delivered to your doorstep within 2-3 working days during non-festive periods (January to September) and within 3-4 working days during festive periods (October-December). 

If there is no one to receive the parcel at the time of delivery, Smartpac parcels will be placed in your letterbox. In the event that your letterbox is full or the parcel exceeds the letterbox dimensions, Singpost will leave a delivery advice in the letterbox. You may exchange the delivery advice for your Smartpac parcel within 10 working days, at the post office stated on the delivery advice. There are strictly no refunds should you fail to collect your parcel within the 10 working days.

If there is no one to receive the parcel via Registered mail at the time of delivery, a delivery advice will be slipped underneath the door of the addressee's address. You can collect the item from the designated post office, or redirect it to another post office of your convenience or reschedule for another delivery. As collection timing may vary, it is advisable to check the timing before proceeding to the post office to collect. The addressee shall bring along his/her NRIC or identification card, and delivery advice, as well as any other identification documents required by the relevant postal administration.

Should you require express shipping, kindly email us at info@halfphaselabel.com for further arrangement.
 

International Shipping

All parcels are shipped out using Singpost's registered mail, with a tracking number that you can trace. You may track your parcel on Singpost's website here.

For any unsuccessful delivery be it local or overseas, a delivery advice will be slipped underneath the door of the addressee's address. You can collect the item from the designated post office, or redirect it to another post office of your convenience or reschedule for another delivery.

Should you require express shipping, kindly email us at info@halfphaselabel.com for further arrangement.

Shipping cost by weight


Countries listed in each Zone






International taxes and customs charges 

International customers may be required to pay sales tax, duty and/or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. Kindly contact your local customs office if you are unsure of the applicable taxes and customs fees.